Hotel Policy
Guaranty Policy:
Credit card is required to guarantee the reservation.
Check In: 2:00 p.m.
Check Out: 1:00 p.m.
Late check out: 1 hour later under request, only if the room won't be used.
Credit Cards Accepted:
Visa and MasterCard.
Cancellation Policy:
Cancel 2 days prior arrival to avoid charges.
No Show Policy:
In case of No Show a one night fee will be charged
Extra person Policy:
In the 4 people rooms, the maximum person per room allowed is of 5, paying the extra people.
In the 8 people rooms, the maximum person per room allowed is of 10, paying the extra people.
Kids Policy:
2 minors under 12 years old are admitted as long as they share rooms with one or two adults.
Pets Policy:
Small pets are accepted in the bungalows that have patio.
Oversold Policy:
In case the Hotel is oversold and cannot offer you the contracted service, to the client with a reservation from UNIVISIT, the Hotel by its own count will find adequate alternatives to supply the service contracted, that will meet or give better service than the original benefits contracted.
Hotel Gallery
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Tel: +52-327-274-0155 Fax: +52-327-274-0663
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Estancia San Carlos Hotel is a partner of www.VisitMexicoHotels.com